At Focussed Assessing, we recognise the challenges faced by our clients in managing vehicle repairs and navigating the complexities of the repair assessment process. By focusing solely on impartial repair cost evaluations, we’ve created a suite of specialist services to meet our client’s needs.
Our core services include Rapid Assessments, Technical Assessments and Assessment Auditing. Altogether, these services demonstrate our commitment to efficient and accurate assessment processes, especially when prompt decision-making and technical accuracy are critical. They are also created to improve customer service, minimise vehicle downtime, and ensure that assessments meet the highest technical standards and safety criteria.
Our Rapid Assessment service has one goal, to assess a vehicle’s damage or condition quickly. Streamlining the process starts with the immediate deployment of assessment files to the rapid assessment team.
An experienced administration team supports this phase to ensure each file moves efficiently through the process. Our Rapid Assessment team’s mission is to authorise repairs without unnecessary delays, minimising vehicle downtime and potential loss of revenue.
When a complex repair assessment is needed, there may be a need for a technical expert to help process the assessment.
Our technical team evaluates every assessment request, regardless of the complexity or technicality involved, and decides which assessment team has the required technical knowledge and experience to handle the assessment. This step in our process ensures every assessment is expedited and responded to in the most efficient way possible.When other insurers conduct assessment reports, there may be a requirement for our Assessment Audit service.
The purpose of an Assessment Audit is to ensure your assessment is accurate, fair, and compliant with specific standards and guidelines. It’s your ultimate quality control measure to validate the assessments conducted by other entities.